Privacy Policy
Skinverse values your privacy and is committed to protecting any personal information that we may collect from you while using our website. We understand the importance of privacy and aim to maintain complete transparency with our users regarding the information that we collect and how we use it.
Information Collected
Skinverse collects various types of information from its users, including personal information such as name, age, email address, phone number, medical history (if a consultation is requested), and home or shipping address for product orders. We may also collect payment information such as credit card details when users make transactions on our website.
How the Information is Collected
We collect information from users through various methods, including when users fill out forms on the website, submit information during a consultation, or purchase products. We may also collect information through cookies, which are small data files that are stored on your device when you visit our website. These cookies help us to provide you with a personalized experience.
Purpose of Collecting Information
At Skinverse, we are committed to providing our customers with the best possible service, and we believe that collecting certain personal information is necessary to achieve this goal. The information we collect helps us to better understand our customers and their needs and allows us to tailor our services and offerings to meet those needs. One of the primary purposes of collecting personal information is to provide better customer support. By having access to a customer's medical history and personal information, we can better understand their needs and suggest suitable options for them. This can help us to provide more personalized advice and recommendations, which can ultimately lead to better outcomes for our customers. Another important purpose of collecting personal information is to improve our website and marketing efforts. By collecting demographic data, we can gain a better understanding of our customer base and create more targeted marketing campaigns. This, in turn, allows us to offer promotions, discounts, and other special offers to customers who are most likely to be interested in our products and services. In addition to these purposes, we may also use the information we collect to improve our product offerings, provide updates and communications to our customers, and fulfill orders and other transactions. Overall, we believe that collecting personal information is essential to providing the best possible service to our customers.
Use of Information
We use the information collected from our users for several purposes. One of the primary reasons we collect personal information such as name, age, email address, phone number, and medical history (in case they take a consultation) is to provide the best skincare consultation and services to our customers. By analyzing this data, we can tailor our services to better suit the needs of our customers and offer more personalized recommendations. We may also use the information we collect for marketing purposes, such as sending promotional emails, newsletters, and other communications that may be of interest to our users. This allows us to keep our users informed of new products, services, and special offers that may be relevant to their skincare needs. Another important use of the information we collect is to provide customer support and suggest suitable options for different individuals.
We understand that every person's skin is unique, and our team of skincare professionals is dedicated to providing personalized recommendations and solutions to help each customer achieve their skincare goals. We also use the information we collect to improve our website, services, and marketing efforts. By analyzing user data and feedback, we can identify areas where we can improve and make changes to provide a better user experience. In all cases, we are committed to using the information we collect in a responsible and ethical manner. Your personal information or data will never be sold or shared with third-party companies for any purpose. We value your privacy and will always work to protect it.
Sharing of Information
We understand the importance of protecting our personal information and data. We will only share your information with third parties in the circumstances listed below:
1) Doctors and Skincare Specialists: We may share your information with doctors and skincare specialists for consultation purposes. However, we assure you that your information will only be shared with professionals who are qualified and authorized to access your information.
2) Logistics Partners: We may share your name, address, and contact number with our logistics partners for the purpose of delivering your orders. However, we ensure that our logistics partners are bound by our privacy policy and will not use your information for any other purpose.
3) Legal Obligations: We may disclose your information if required by law or in response to a court order or legal process, including to meet national security or law enforcement requirements. We assure you that we will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
Please note that we may aggregate and anonymize your information to generate statistical data for research and analysis purposes. However, such data will not identify you personally.
Cookies and Tracking
When you use our website, we may use cookies and other tracking technologies to collect information about your activities on our website. Cookies are small data files that are placed on your device when you visit our website. They allow us to recognize your device and remember your preferences and actions. We may also use other tracking technologies such as web beacons, pixel tags, and other similar technologies to collect information about your activities on our website. We use cookies and other tracking technologies for various purposes such as improving the functionality of our website, personalizing your experience and understanding how our website is used. For example, we may use cookies to remember your language and location preferences or to remember items you have added to your shopping cart. We may also use cookies to analyze how visitors use our website and to track the effectiveness of our marketing campaigns. You can control cookies and other tracking technologies through your web browser settings. However, disabling cookies may limit your ability to use certain features of our website. We may also use third-party cookies and tracking technologies on our website. These third-party services may use cookies and other tracking technologies to collect information about your activities on our website and across other websites. We do not have control over these third-party services and their privacy policies may differ from ours. We encourage you to review the privacy policies of these third-party services before using them.
Data Security
At Skinverse, we understand the importance of data security and take appropriate measures to protect the personal information of our users. We have implemented industry-standard security measures to prevent unauthorized access, use, disclosure, modification, or destruction of your personal information. We use secure servers, firewalls, and encryption technologies to safeguard your information. Our website uses SSL (Secure Sockets Layer) encryption to ensure that all data transmitted between our servers and your browser is secure. We also restrict access to your personal information to only those employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. Despite our best efforts, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. If we become aware of a security breach that affects your personal information, we will notify you and any applicable authorities as required by law. We will also take steps to minimize the impact of the breach and prevent future occurrences. We also recommend that you take precautions to protect your personal information, such as keeping your login credentials confidential and logging out of your account after each use.
Changes to Privacy Policy
At Skinverse, we may update or modify our privacy policy from time to time to ensure that we are providing the most comprehensive and transparent privacy policy possible. We reserve the right to change the terms of our privacy policy at any time, without prior notice to you. Any changes made to our privacy policy will be reflected on this page with the last updated date. We encourage you to review our privacy policy regularly to stay informed about how we collect, use, and protect your personal information. If you continue to use our website and services after any changes to our privacy policy, it will be considered as your acceptance of those changes. We also recommend that you regularly check our terms and conditions, as they are also subject to change.
Contact Us
If you have any questions or concerns regarding our privacy policy, you may contact us at support@skinverse.in. We will get back to you as soon as possible.
